This is a response to this post: http://insanislupus.blogspot.com/2013/09/boycott-soul-temple-music.html
From the RZA:
"Although business is personal, when it comes to fans and consumers respect should be shown. So I'm publicly making these statements to fans...
There have been some bad staffing positions at the label which lead to some bad business. You fans have voiced your discontent so I will act.
We are removing Bob Perry from controlling the mail order dept and demoting him from president to Vp of A&R. He will retain his equity.
For those who made orders that wasn't fulfilled our new staff will fill the orders or refund your money. Please send your names to our site
I will have a new email account for you fans who have not received your orders within 48hrs and have my l a office handle the matter.
These missed orders were not taken by me nor were they my responsibility but I hear your voices and I'm striving to remedy the matter....Soul Temple was an idea that's been with me for years. It was inspired by relationship with the great late Issac Hayes. We launched in 2012. I'm needing you to update your blog.
Peace from the God"
I was then contacted by Ryan from Bandcamp:
"Dear Insanislupus,
Please accept our apologies for the trouble your fans had with their orders from Soul Temple. RZA has just posted some updates on the situation to his Facebook page.
We've reached out to Tam (RZA's new fulfillment person mentioned in the above posts) with a detailed list of all their customers still waiting for orders. If they've received what they ordered since the last time we corresponded, please let me know. Otherwise, please have them send a copy of their Bandcamp receipt to soultemppro@gmail.com, per Tam's instructions in the Facebook posts.
Again, apologies for the disappointing experience, and thank you for your patience,
Ryan
P.S. Can you please update your blog with this information?"
Now combined with the efforts of the Facebook boycott, some of you people may be receiving your orders soon. Let me know.
Friday, September 13, 2013
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